Shipping Policy

ENVY IV Infusions
New Jersey Health and Wellness Spa

Thank you for shopping with ENVY IV Infusions. We are committed to providing a smooth and timely delivery of all purchased products, including medical-grade skincare items. Please review our shipping policy carefully before completing your purchase.

1. General Shipping Information
1.1 Processing Time: Orders are processed within 2-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
1.2 Shipping Methods: We offer standard shipping via recognized carriers (e.g., USPS, UPS, FedEx), and tracking information will be provided once your order has shipped.
1.3 Shipping Rates: Shipping fees are calculated at checkout based on the weight, size of the package, and delivery location. Free shipping may be offered for orders over a specified value, as our website indicates.

2. Delivery Timeframe
2.1 Standard Shipping: Delivery within New Jersey typically takes 3-5 business days after processing.
2.2 Expedited Shipping: Expedited shipping options can be selected during checkout. Delivery times vary based on location and chosen service.
2.3 ENVY IV Infusions is not responsible for delays caused by shipping carriers, inclement weather, or other unforeseen circumstances beyond our control.

3. Shipping Areas
3.1 We currently ship within the United States, including New Jersey and other states. We do not offer international shipping at this time.
3.2 Orders may be subject to local taxes or fees based on the delivery destination. Any such charges are the responsibility of the buyer.

4. Medical-Grade Skincare Products
4.1 Resale Restrictions: All medical-grade skincare products sold by ENVY IV Infusions are intended for personal use only and may not be resold or redistributed. Resale of these products is strictly prohibited and may violate federal and state regulations regarding the distribution of medical-grade products.
4.2 By purchasing any medical-grade skincare product, you acknowledge that these items are for personal use and that resale or unauthorized distribution is against New Jersey law and federal guidelines.
4.3 We reserve the right to refuse sales or cancel orders if we suspect the purchaser is intending to resell the products without proper authorization.

5. Order Changes and Cancellations
5.1 Order Modifications: Once an order has been placed, it cannot be modified. If you wish to cancel an order, please contact us within 24 hours of placing your order.
5.2 If your order has already been processed or shipped, we will not be able to cancel it, and you will need to follow our return policy for eligible items.

6. Damaged or Lost Packages
6.1 Damaged Products: If your order arrives damaged, please contact us within 7 days of delivery. We may request photos of the damaged packaging and product to assess the issue.
6.2 Lost or Stolen Packages: ENVY IV Infusions is not responsible for packages that are lost, stolen, or incorrectly delivered due to incorrect address information provided by the buyer. Please ensure that all shipping information is correct at the time of purchase.
6.3 In the event of a lost package, please contact the shipping carrier directly to file a claim.

7. Compliance with New Jersey State Law
7.1 ENVY IV Infusions adheres to all applicable New Jersey state laws regarding the sale, shipment, and distribution of products, including medical-grade skincare items.
7.2 All products are sold and shipped in compliance with federal and state regulations, ensuring that all necessary licenses and legal standards are upheld.